Refund policy

One-time credit purchases

Paddle handles payment refunds. Unused credits may be refundable where Paddle’s policy or applicable law requires it. Used credits and completed designs are not normally refunded solely because of a change of mind. Mandatory consumer rights remain unaffected.

Failed generations

When the system records a generation failure, the credit is returned automatically. Persistent defects may qualify for a remedy required by applicable law.

Request support

Paddle handles payment refunds as Merchant of Record. Buyers can use the link in their receipt or visit paddle.net.